iPass
iPass connects you to the Internet, email, and mission critical information, with a local call from more than 3,000 access points throughout 150 countries. This service is enabled through our partnership with iPass.
What will it cost?
The charges for the iPass Global Internet Roaming service will be on a monthly basis and will form part of your monthly invoice statement from ACS Internet and/or SpeedLINE. For every month you use our roaming service you will be charged 4 cents/minute for domestic calls.
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Sign-up for ACS Internet or SpeedLINE service.
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SpeedLINE customers will pay an additional $1.50/month for dial-up access. The $1.50 includes local access up to 5 hours a month, any local access over 5 hours will be billed at the regular overage rate for dial-up.
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Customers should run the IPass Connect Software and select the "update phonebook" option before they travel to make sure they have up-to-date dial-up numbers at their travel destination.
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If a customer should leave the ACS service area before downloading the I-Pass software, they can dial-in with the 1-800-922-9442 number to connect and download I-Pass. There is a $6.50 per hour charge for the 800# access.
Getting Started
Simply download and install the version appropriate for your operating system.Troubleshooting
There are also a number of troubleshooting tips included at the end of the Roaming User Guides. We have found that these tips solve 80% of reported issues.
If you require additional technical support while roaming, please call 877-290-0560 or email helpdesk@arvig.com.